Client Services Manager

  • Job Reference: MF96
  • Date Posted: 13 February 2024
  • Recruiter: McKenzie Fox
  • Location: Douglas, Isle of Man
  • Salary: On Application
  • Sector: Trust & Company / Fiduciary
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: McKenzie Fox
  • Email: jobs@mckenziefox.com
  • Telephone: 01624 698900

Job Description

CLIENT SERVICES MANAGER | ref.MF96

An exciting new role has arisen with our client as a Client Services Manager. You will work closely with senior staff, stakeholders and customers, making excellent communication skills essential. This role presents a clear path for career growth and progression.

KEY RESPONSIBILITIES INCLUDE:

Day-to-day management of a varied portfolio of clients.

Ensuring efficient and high-quality delivery of service to clients.

Strong interpersonal and communication skills; able to liaise with clients, professional advisors and team members at all levels.

Prepare and understand contracts/agreements for clients, referring to specialist departments where necessary.

Building and overseeing client relationships.

Take an active role in training and mentoring junior team members.

Comply with all external regulations and internal policies and procedures.

SKILLS AND EXPERIENCE:

5 years minimum experience within the Corporate Service Provider sector.

Strong organisational skills and keen attention to detail.

Self-motivated and autonomous, capable of managing tasks independently.

Initiative and willingness for personal and business develop.

Relevant professional qualification preferred but not essential.

To discuss this role further or to apply, email your CV to jobs@mckenziefox.com. You can call us on 01624 698900 quoting reference MF96.