Customer Service Administrator

  • Job Reference: MF499
  • Date Posted: 17 January 2020
  • Recruiter: McKenzie Fox
  • Location: Douglas
  • Salary: On Application
  • Sector: Call Centre / Customer Service, Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email: info@mckenziefox.com
  • Telephone: 01624 698900

Job Description

CUSTOMER SERVICES ADMINISTRATOR | ref.MF499

2 positions available.

Our client has two positions available within their Customer Services Contact Centre.

Key Responsibilities: Handling high volumes of incoming and outgoing telephone calls. Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to a satisfactory conclusion.

The successful candidate will have a minimum of 2 years’ experience within a financial services environment. Good educational background. Professional telephone etiquette.

To discuss this role further please email your CV to jobs@mckenziefox.com or call us on 01624 698900, quoting reference MF499.