Customer Services Executive

  • Job Reference: MF827
  • Date Posted: 18 February 2022
  • Recruiter: McKenzie Fox
  • Location: Douglas
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email: info@mckenziefox.com
  • Telephone: 01624 698900

Job Description

CUSTOMER SERVICES EXECUTIVE | ref.MF827

Due to rapid and accelerating growth, our client is looking to recruit an experienced Customer Services Executive to join their fast-paced department.

Key responsibilities include:

  • Developing and using customer service expertise to identify and resolve customer queries in a timely manner.
  • Handling inbound and outbound calls to customers, responding to a diverse range of problems and requests.
  • Ensuring all customers experience an exceptional level of service.
  • Escalating any issues as required.

Skills and experience:

  • The successful candidate will have a proven track record in a customer services role.
  • Strong communication skills on all levels.
  • The ability to work in a fast-paced office environment.
  • Sound numerical skills.

This role would suit a professional individual with a can-do attitude, lots of energy and an interest in professional development.

Our client is innovative, energetic and growing fast. They promote open-ended learning and offer excellent benefits and development opportunities.

To discuss this role further please email your CV to jobs@mckenziefox.com or call us on 01624 698900 quoting reference MF827.