Customer Services Team Manager

  • Job Reference: MF482
  • Date Posted: 2 January 2020
  • Recruiter: McKenzie Fox
  • Location: Douglas
  • Salary: On Application
  • Sector: Call Centre / Customer Service, Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email: info@mckenziefox.com
  • Telephone: 01624 698900

Job Description

CUSTOMER SERVICES TEAM MANAGER | ref.MF482

Our client currently has a vacancy within the Customer Services Department for a Team Manager.

Key Responsibilities: Manage and develop the team effectively. Ensure that team members receive work that is within their capability. Regular team meetings to manage performance. Productivity and deadlines met. Ensuring the team is kept up to date with any regulatory changes and are able to incorporate these changes in their procedures.

The successful candidate will have a minimum of 2 years management experience. Have strong organisational skills with the ability to multi-task. Detailed knowledge of AML Regulations and Customer Due Diligence requirements.

To discuss this role further please email your CV to jobs@mckenziefox.com or call us on 01624 698900, quoting reference MF482.