Group IT Infrastructure Analyst

  • Job Reference: MF952
  • Date Posted: 29 August 2023
  • Recruiter: McKenzie Fox
  • Location: Douglas
  • Salary: On Application
  • Sector: IT - Analysts / Developers / Programmers / Support, Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: McKenzie Fox
  • Email:
  • Telephone: 01624 698900

Job Description


We currently have an exciting opportunity available within our client’s busy IT Service Delivery team.

The role holder will be working within a rapidly changing environment, you will have a passion for troubleshooting and problem solving along with an eagerness to learn, and enthusiasm towards introducing new solutions.


Assessment and implementation of new technical solutions in line with business standards.

Troubleshooting issues across the entire stack: hardware, software, application, and network.

Ensuring the provisioning and availability of IT systems and functions.

Provisioning support and expertise to the Service Desk, other teams within IT and to the business in general.

Maintaining documentation to required standard.


Proven track record within the IT infrastructure environment with a minimum of 3 years’ experience in similar roles.

Strong knowledge and experience of Networking, Switches, LAN, vLAN, WAN, routing, and firewalls.

Full understanding of Microsoft Active Directory, Server, and PC O/S.

Good working knowledge of Microsoft Exchange.

Solid knowledge of virtualization technologies, both Server and VDI. Including managing and provisioning of virtual hosting.

Strong knowledge of SQL clustering and load balancing.

To discuss this role further please email your CV to or call us on 01624 698900 quoting reference MF952.