IT Technical Support Manager

  • Job Reference: MF140
  • Date Posted: 7 August 2018
  • Location: Douglas, Isle of Man
  • Salary: On Application
  • Sector: IT - Analysts / Developers / Programmers / Support
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email: jobs@mckenziefox.com
  • Telephone: 01624 698900

Job Description

Our client is currently seeking an IT Technical Support Manager. The role is focused on the day-to-day operational and technical support of the IT Department.

Responsibilities include but are not limited to being a pro-active leader of the IT function, offering a high-level of customer service to the Group, dealing with incoming support telephone calls and email enquiries; building rapport, establishing needs and appropriately allocating to the relevant individual / actively resolving the call yourself and being a representative for ISO and GDPR on IT systems and security to ensure policies are in place and followed.

The successful candidate will have a recognised IT qualification or degree with a minimum of 3 years' experience in an IT Management/Leadership role.

To discuss this role further please email your CV to jobs@mckenziefox.com or call us on 01624 698900, quoting reference MF140.