Senior Administrator - Inform

  • Job Reference: MF421
  • Date Posted: 3 September 2019
  • Recruiter: McKenzie Fox
  • Location: Douglas, Isle of Man
  • Salary: On Application
  • Sector: Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email: info@mckenziefox.com
  • Telephone: 01624 698900

Job Description

SENIOR ADMINISTRATOR – INFORM | ref.MF421

This role will involve answering both telephone and email queries as well as proactively contributing to designing and delivering the most positive experience for customers.

Key Responsibilities: To ensure that all calls and email enquiries are handled in a professional manner, taking ownership of recording and following these through to resolution. Ensure sufficient departmental phone cover/email cover is consistently in place. To recognise any complaints received within the area and refer appropriately within the required timescales. 

The successful candidate will have previous experience in a similar role. Have excellent organisational skills with strong attention to detail. A confident self-starter with a desire to develop in a customer centric environment.

To discuss this role further please email your CV to jobs@mckenziefox.com or call us on 01624 698900, quoting reference MF421.