Senior Administrator - Inform

  • Job Reference: MF421
  • Date Posted: 3 September 2019
  • Recruiter: McKenzie Fox
  • Location: Douglas, Isle of Man
  • Salary: On Application
  • Sector: Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email:
  • Telephone: 01624 698900

Job Description


This role will involve answering both telephone and email queries as well as proactively contributing to designing and delivering the most positive experience for customers.

Key Responsibilities: To ensure that all calls and email enquiries are handled in a professional manner, taking ownership of recording and following these through to resolution. Ensure sufficient departmental phone cover/email cover is consistently in place. To recognise any complaints received within the area and refer appropriately within the required timescales. 

The successful candidate will have previous experience in a similar role. Have excellent organisational skills with strong attention to detail. A confident self-starter with a desire to develop in a customer centric environment.

To discuss this role further please email your CV to or call us on 01624 698900, quoting reference MF421.