Senior Administrator - Operations

  • Job Reference: MF1950
  • Date Posted: 27 February 2018
  • Location: Douglas, Isle of Man
  • Salary: On Application
  • Sector: Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Admin Admin
  • Email:
  • Telephone: 01624 698900

Job Description

Our client is recruiting for a Senior Administrator - Operations.

The purpose of the role is to act as the primary contact point for Wealth Management accounts, ensuring that an exceptionally high level of service is delivered in order to differentiate our client in the marketplace.

You will ensure that all calls and enquiries are handled in a professional manner, and take ownership of recording the call in callbox and following these through to resolution. You will follow company telephone and security procedures and achieve a minimum pass rate of 95% in monthly call monitoring, and provide support to the Team Leader by rising to new challenges, responsibilities and assignments within the department whilst working to achieve both personal and departmental objectives. 

Study towards attainment of CF1 & FA1 is desirable but not mandatory.

To discuss this role further please email your CV to or call us on 01624 698900, quoting reference MF1950.