Senior Client Administrator

  • Job Reference: MF13
  • Date Posted: 3 May 2024
  • Recruiter: McKenzie Fox
  • Location: Douglas
  • Salary: On Application
  • Sector: Trust & Company / Fiduciary
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: McKenzie Fox
  • Email:
  • Telephone: 01624 698900

Job Description


Our client has an interesting opportunity available for an experienced Senior Client Administrator to join their busy Client Services team.

Reporting to the Senior Manager – Client Services you will support the administration team and act as the primary point of contact for clients.


Managing Client Relationships: You will be responsible for building and maintaining strong relationships with clients and completing the relevant administration.

Coordinating Client Communication: You will act as the primary point of contact for clients and coordinate all communication between all parties. This includes email correspondence, phone calls, and in-person meetings.

Developing and Implementing Client Strategies: You will work closely with clients to develop strategies that align with their goals and objectives.

Providing Technical Support: You will be responsible for providing technical support to clients, troubleshooting issues, and providing guidance on the use of the company's products or services.

Training: You may be responsible for training and assisting with the development of junior members of staff.


Part or qualified STEP/ICSA or equivalent.

At least 3 years in a TCSP administration environment in managing a client portfolio.

CCH, Viewpoint and Laserfiche would be an advantage but not essential.

A desire to progress your career.

Excellent communication skills.

Able to work under pressure and to strict deadlines.

To discuss this role further please email your CV to or call us on 01624 698900 quoting reference MF13.