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Senior Customer Services Administrator

Job Reference: MF1879
Date Posted: 22 December 2017
Location: Douglas, Isle of Man
Salary: £20,000 to £24,000
Sector: Life Assurance / Insurance
Job Type: Permanent
Work Hours: Full Time
Contact: Admin Admin
Telephone: 01624 698900

Job Description

Our client is recruiting for a Senior Customer Services Administrator.

The purpose of the role is to review new business applications for quality control purposes, provide constructive feedback and support to colleagues in IOM and Regional offices, ensure that new business applications have been accepted and processed in line with our client’s internal guidelines and procedures, contact Financial Advisers and Customers to request outstanding information, and issuing policies.

The successful candidate will have a minimum of 5 years' experience within a new business role within life assurance, and a strong understanding of the Insurance (Anti-Money Laundering) Regulations 2008 and knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority AML / CFT Requirements and Guidance.

To discuss further please call us on 01624 698900 or email your CV to, quoting our ref. MF1879.
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