Senior Customer Services Administrator - New Business

  • Job Reference: MF946
  • Date Posted: 3 November 2022
  • Recruiter: McKenzie Fox
  • Location: Castletown
  • Salary: On Application
  • Sector: Life Assurance / Insurance
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: McKenzie Fox
  • Email:
  • Telephone: 01624 698900

Job Description


We have a fantastic opportunity available within a busy New Business team in our client’s Customer Services department.

As Senior Administrator, you will have a strong understanding of Anti-Money Laundering and fighting financial crime in the finance industry.

You will be a high performing administrator with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements.


Reviewing new business applications to ensure they are accepted in line with the IOM FSA Guidance Notes on Anti-Money Laundering and Preventing the Financing of Terrorism.

Ensuring new business applications have been accepted and processed in line with internal guidelines.

Dealing with responses via phone/email to requests for new application requirements.

Establishing and maintaining relationships with brokers, sales, and regional offices.


The successful candidate will ideally:

Have financial services experience ideally in a new business role within life assurance.

Have a good understanding of the FSA’s Insurance (AML) Regulations.

Possess strong communication and organisational skills.

Be able to deliver against deadlines with a high level of accuracy.

To discuss this role further please email your CV to or call us on 01624 698900 quoting reference MF946.